Original topic:

batterie hot

(Topic created on: 02-18-2021 04:01 PM)
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ANIS555
Active Level 2
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Galaxy Note
Hi everybody.  Is it normal that the batterie of note 20 5g is 40.9 celcus degre after a videocall of  20 minutes!!!!

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2 Comments
Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

Please bring the device to a Samsung Service Center to have it checked out and help resolve the issue.

Find the nearest service center to you online.

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ANIS555
Active Level 2
Galaxy Note
I already went there(UAE samsung. Dubai mall). They don't believe me. They tell me that's everything is OK.But I'm sure that there is a problem of heating as you see....Also,they give me less than half price for my phone to be able to change another model!!
What can I do? ! ? my smartphone still new
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