Wireless Charging paused

[PhiriP]

When i try to charge wireless on the Samsung galaxy note 10 plus am getting response that charging has been paused. When the same wireless charger is able to charge other galaxy note plus. Kindly assist 

[Tsogo_sam05]

Hi, PhiriP kindly be advised that your device may need to be booked in for service. Please use the link below to locate a service centre closer to you.

https://www.samsung.com/za/support/service-centre/

[Real-Sello]

Has your phone and charger always been compatible or your phone never charged at all ?

[PhiriP]

They have always been compatible