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01-28-2020 02:56 PM in
Galaxy NoteHi there,
Please follow the below mentioned steps to resolve the issue:
> Reset Network Settings(Settings > General Management > Reset > Reset Network Settings)
> Once contact your Wi-Fi service provider.
> Run the device in safe mode and check the issue
> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members