Original topic:

Wifi doesnt work frequently and need to switch wifi off and on to make it work.

(Topic created on: 01-25-2020 03:14 PM)
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Haripras
Beginner Level 2
Options
Galaxy Note
In my Note 10+, the wifi doesnt work suddenly and need to switch off and on to use internet again. Turn on wifi or the use mobile data when wifi is having issue is disabled in settings. Does anyone face the same issue?
3 Comments
ADMIN2021
Beginner Level 5
Galaxy Note
this is true
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Haripras
Beginner Level 2
Galaxy Note
and the router is working fine. This looks like issue in the handset.
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please follow the below mentioned steps to resolve the issue:

> Reset Network Settings(Settings > General Management > Reset > Reset Network Settings)

>  Once contact your Wi-Fi service provider.

> Run the device in safe mode and check the issue

> If issue still persists, create data backup and reset the device.

For further assistance, register your concern in the Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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