Original topic:

Whatsapp messages from Secure folder getting deleted automatically.

(Topic created on: 10-13-2018 11:11 PM)
552 Views
ashishtapare
Active Level 4
Options
Galaxy Note
I have two WhatsApp accounts. The messages from Secure folder WhatsApp are getting deleted automatically. Kindly do something.
2 Comments
ShubhamKSA
Active Level 3
Galaxy Note
That's strange! Take backup of WhatsApp and Secure Folder and reset the Secure Folder. This will help you. 😊
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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