Original topic:

WhatsApp voice button issue

(Topic created on: 02-29-2020 05:20 PM)
dkld7637
Beginner Level 2
Options
Galaxy Note
Anyone notice while using full screen gesture the WhatsApp voice button is working properly and Google Voice search pops up when locking the voice record button.
10 Comments
AbuYusuf
Active Level 1
Galaxy Note
I haven't had this issue. What do you mean by full screen gesture?
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hello,

Can you please clarify your issue?

Thank you

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dkld7637
Beginner Level 2
Galaxy Note
I am using full screen gestures shown in attached picture. Problem starts when using the voice recording/messaging button in WhatsApp also shown in picture. By using it by pressing the voice button constantly sometimes it'll let go and my messages goes half to the other person. And for swiping up 95% of the time it'll open Google Voice Search pops up intead locking the voice message button in WhatsApp as shown in attached picture.
Samsung_2rvXwhF
Beginner Level 2
Galaxy Note

Hi.. have you found any solution for this issue?.I am facing the.same issue. Disabling the Samsung navigation gesture is the only temporary solution I found...please update if you found a better solution

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anedi
Active Level 1
Galaxy Note

Getting the same issue on Galaxy S21. It's annoying. Most of the time what happens is my finger slightly moves and it detects that as a "go back" gesture, so it sends an incomplete Voice Note and goes back to chats. Sad this wasn't thought out properly because I really like using Full Screen Gestures.

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Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

 

Kindly try to clear the cache of the WhatsApp:

1. Go to 'Settings' of your phone.

2. Select 'Applications'

3. Search WhatsApp.

4. Go to 'Storage'

5. Clear cache.

You may contact our support team via multiple channels for more assistance https://www.samsung.com/ae/info/contactus/

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Galaxy Note

Had the same issue, but worser. My audios did not work past 4-5secs when I was recording it.
Clearing the cache solved that issue. But the popping up of google voice search remained the same.

A small temporary solution that I found out was that - once you start recording move your finger slightly towards the "bin" icon that cancels that voice from being sent and then just swipe towards the RIGHT UP of the screen; do not move too close to the bin, voice gets cancelled. 

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SydAzfrr
Beginner Level 3
Galaxy Note

I have the exact same issue and is very annoying and frustrating. The only way I resolve the issue by using the gesture with 3 buttons instead of the combined gestures in one button. I do hope Samsung releases an update to fix this annoying issue 

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Ffalo
Beginner Level 2
Galaxy Note

Hi I have the same issue and ended up not using the gestures because its too annoying not to be able to hold the whatsapp audio recording. Such a pity. The cache attemp did not solve the issue.

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