Original topic:

What's up problems

(Topic created on: 06-27-2021 05:46 PM)
89 Views
nitinrjaiswal
Active Level 3
Options
Galaxy Note
Sorry this media file doesn't exist on your internal storage 
This message is coming from 8 days

3 Comments
Galaxy Note
1 CLOSE WHATSAPP AND CLEAR CACHE
SURE THE APP IS NOT RUNNING IN BACKGROUND

2 OPEN FILE MANAGER >
WHATSAPP > Media

3 NOW MOVE THE CONTENT IN THE MEDIA FOLDER TO

Android >Media> com.whatsapp> Whatsapp > Media

JUST MOVE CONTENTS OF MEDIA FOLDER NOT ENTIRE FOLDER

NOW OPEN WHATSAPP AND CHECK
YOU WILL SEE YOUR MEDIA CONTENTS

IF THIS SOLVE YOUR PROBLEM ACCEPT AS SOLUTION! 👍
0 Likes
nitinrjaiswal
Active Level 3
Galaxy Note
Not solved
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes