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02-05-2021 12:13 AM (Last edited 02-05-2021 12:15 AM ) in
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02-05-2021 12:24 AM in
Galaxy NoteAnd then, check the phone in Safe Mode for the same issues...
If it still occurs after that, when nothing else is running/open (exiting an app doesn't always shut it down, hence suggesting the phone restart), then you may need to check the device for viruses, malware, or improper apps.
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02-05-2021 12:31 AM (Last edited 02-05-2021 12:31 AM ) in
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02-08-2021 09:52 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support