Original topic:

Videos keep pausing in my phone

(Topic created on: 02-08-2021 09:52 PM)
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Vinay415
Active Level 4
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Galaxy Note
All videos keep pausing in my galaxy note 10 plus phone. I have tried it in all apps like hotstar, amazon prime, Netflix, tvf . Even in the video I have taken in my phone its getting pause in fews seconds automatically. I tried clear cache and hard reset too. But same issue I'm facing. Its getting irrationally every time while to watch anything in my phone. Videos keep on pausing r stops in app only.

Any solution guys r anyone facing same issue. 
3 Comments
A-
Expert Level 5
Galaxy Note
Clear Cache Partition Once ...
And then, check the phone in Safe Mode for the same issues...
If it still occurs after that, when nothing else is running/open (exiting an app doesn't always shut it down, hence suggesting the phone restart), then you may need to check the device for viruses, malware, or improper apps.
A-
Expert Level 5
Galaxy Note
As of now send an error report to the team from the Get help section .
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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