Original topic:

Unable to receive Messages until I restart or by turning ON/OFF Airplane Mode

(Topic created on: 10-02-2020 07:24 AM)
258 Views
viemanu
Active Level 1
Options
Galaxy Note

I am not receiving Messages on my Note 20 ultra since day 1 until I restart or by turning ON/OFF Airplane Mode, already contacted the Samsung support and followed all the troubleshooting steps but no luck, any one faced the same/similar issue? 

10 Comments
Ehsank
Expert Level 5
Galaxy Note
do one thing and lets see
long press on message icon >app info>storage >clear cache and data then come back to settings click on force stop >restart and then try
viemanu
Active Level 1
Galaxy Note
That was already done by taking remote control by Samsung agent
Ehsank
Expert Level 5
Galaxy Note
hmm did you check with other sim?
by the way then visit service centre
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randomguy08
Active Level 5
Galaxy Note
better to visit service center after that if issue still exist then ask for the replacement if eligible
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Dilli
Expert Level 5
Galaxy Note
Did you try some other sim on your phone
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viemanu
Active Level 1
Galaxy Note
Yes it worked perfectly when switched to other mobile
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Dilli
Expert Level 5
Galaxy Note
please mark it as solution by clicking 3 dots if my answer worked for you . So it seems get your sim card replaced.
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RavindraSNV
Active Level 3
Galaxy Note
Are you on Airtel network?
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viemanu
Active Level 1
Galaxy Note
Yes, I tried Jio sum as well, but no luck
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