Original topic:

Unable to create work profile

(Topic created on: 10-26-2021 10:06 AM)
206 Views
Thanksyaar
Beginner Level 2
Options
Galaxy Note
I cannot create work profile idk why ? I have not rooted my device yet it says unable to create work profile as custom OS has been installed. How can I resolve this issue
4 Comments
Galaxy Note
Did you unlock the bootloader of the device?
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Thanksyaar
Beginner Level 2
Galaxy Note
No
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MuzikD
Expert Level 2
Galaxy Note
Did you install unsupported update like from another region.?
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support  

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