Original topic:

Touch is lagging while charging

(Topic created on: 07-05-2020 07:43 PM)
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NitinRaheja
Active Level 1
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Galaxy Note
I have Samsung note 10 lite. It's touch is lagging (not working) when mobile is connected to charger. I am using samsung charger which comes with the box. But when i connect it with any other charger (like one plus). It works smoothly. Plz give me solution.
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18 Comments
NitinRaheja
Active Level 1
Galaxy Note
bro, I am using samsung charger which came in the box
srTAMIM
Active Level 3
Galaxy Note
I think it's the problem of charger.
Buy a new charger for your phone from Samsung official Outlet.
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Galaxy Note
Get the charger replaced.
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NitinRaheja
Active Level 1
Galaxy Note
yes vishal... this will be the last step
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S_Kumar73
Expert Level 5
Galaxy Note
it's not charger mistake. I tested with default charger also with brand new 25W and 45W charger..has some issue. when we swipe from the bottom, instead of scroll it opens any apps or pages etc. so it's a bug. to avoid this I always turn on touch sensitivity option
batking33
Active Level 8
Galaxy Note
I didn't thought lag was still the issue but very rarely I even experience it on my note 10 plus.
I think it's part exynos part one ui issue.
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Restart the device
Press & hold the power key > Tap on Restart > Tap again to Restart your phone

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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NitinRaheja
Active Level 1
Galaxy Note
i did it many times. but still lagging while i connect to charger. i am getting fed up day by day.
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NehalDon
Active Level 4
Galaxy Note
Same issue happening which i face it and I bought note 10 lite just few days ago. I don't think its a charger problem, it might be poor software optimization and adds up old processor which is not capable to handle this UI
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