The problem of normalizing the screen

[Self-esteem]

The problem of normalizing the screen

Solution for screen normalization (fantasy) issue on the phone.

I have a problem, I changed my phone screen after it broke, but the new screen has a flaw; the navigation keys are visible and do not disappear. What is the solution?

[Zammi]

Is it replaced with an original Samsung screen?

[Samsung_specialist]

Kindly let us know if it was replaced in an authorised service center? If yes, please refer to the center directly for further check, and investigations.