Original topic:

Sync issue

(Topic created on: 05-01-2021 10:46 PM)
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SSGill
Active Level 4
Options
Galaxy Note
My actual contacts are more than what samsung is syncing....screen shots attached....same goes for Samsung gallery app as well..

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Strange 
7 Comments
Galaxy Note
It may be syncing some contacts from your Google account too.
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SSGill
Active Level 4
Galaxy Note
I don't keep any contacts in Google
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Galaxy Note
Try going to Merge contacts and see if there are any multiple copies.
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Dilli
Expert Level 5
Galaxy Note
You should always keep your contacts in Google. Its the most secure platform. If ever you want to sync your contacts to pc or any other device or even your note it will always come back if something goes wrong.
All other platforms are not very secure. Samsung is in anyways closing its icloud service soon and wants all to shift to microsoft one- drive.
SSGill
Active Level 4
Galaxy Note
I signed out and then signed in again....that resolved!
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Galaxy Note
Glad it worked.
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support