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06-09-2021 03:02 PM in
Galaxy Note
I have observed for the past 4 days, my phone volume is reduced. Its not same as earlier. I can only hear properly on full volume on handset, and with earphones I need to keep 2 or 3 points close to full volume.
I dont know why, but is this possible? Both headset and earphones output is connected internally? Or is there any problem in sound chip?
Can anyone help to explain? People suggests factory reset could be quite for a while. Looking forward for some technical answers.
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cs-member13
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06-11-2021 09:36 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support