Original topic:

Strange Alert

(Topic created on: 09-15-2020 01:50 PM)
215 Views
Nezmervin
Active Level 2
Options
Galaxy Note
Hi, 
Im using a Samsung Galaxy Note10+ and from the past few days I have been getting this strange Alert noise on my phone. I am using a U.A.E device.

I used to get this Emergency Alert during the Lockdown but with a message. 
But now a strange tone without any warming message, So I'm sure its not from the government.
Its just randomly beeps/buzz.

I switched off the accessibility noise also from settings inspite of that it still continues.
In my U.A.E device i dont not have an option of turning off Amber Noise.

Also i went to my setting and switched off the Emergency alert Buzz.

Can anyone provide me a solution.

22 Comments
Mimo7798
Beginner Level 4
Galaxy Note
I am facing the same in UAE with my mobile note 9.. I visited today axiom care they advice me to format the device.. but still I can't take the action..trying to reach any professional advice from Samsung's team ..
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Nezmervin
Active Level 2
Galaxy Note
get rid of the Khaleej times App or there is a setting for notification, you can just turn it off
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

We shared it with our engineers for analysis.

Thank you

mxj262
Beginner Level 3
Galaxy Note
What data have you shared for analysis- do you have any device which is acting in the same manner ?
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SKS10plus
Active Level 1
Galaxy Note
hi any solution in this solution? I am also facing same issue.
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Nezmervin
Active Level 2
Galaxy Note
the frequency reduced a bit but the issue is still persisting @Samsung_specialist
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Nezmervin
Active Level 2
Galaxy Note
remove khaleej times application or turn off sound notification inside the app settings
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Mimo7798
Beginner Level 4
Galaxy Note
@Samsung_specialist.. thanks for your reply..so I will hold to do the format and will be waiting for technical advice & feedback from you. Thanks
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arunb1
Active Level 3
Galaxy Note
its not from the phone its from use gov I think..
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