Original topic:

Spen is not working on the Particular area of Touch Screen

(Topic created on: 09-09-2016 10:50 PM)
AaDi4
Active Level 2
Options
Galaxy Note
Dear team,

I'm not sure about other people but I have come across my Spen is not working on particular area of touch screen (It's the area on the right side of screen next to defult pen sign when you take out your pen) and I have noticed while I was drawing something in the notes and on my friend phone same problem. it seems like another factory fault same as battery. while I checked another friends note3 and pen working on all area of touch screen. I have given my feedback to Samsung but no proper answers or explanation given to me. support team just said Samsung replacing all note7 globally but that was due to battery issue not a software issues. I also send note drawing pictures as well one from Samsung note application and second from stand by screen.

I wonder if other people facing same problem or not and what Samsung is doing to fix it.


with regards,
Adeel
Dubai2548b148-8fc6-44b1-9541-2ae0abb5b111.jpg
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7 Comments
Blade1
Active Level 6
Galaxy Note
well....it looks weird. mine is fine. however I have lots of other issues :)
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MMP1
Active Level 4
Galaxy Note
i have a lot of issuea too
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ITG
Active Level 4
Galaxy Note
better get it exchanged
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Rahulsn57
Active Level 2
Galaxy Note
my also Woking properly and every were even at the both sides edges
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Luffy1
Active Level 4
Galaxy Note
Get it exchanged bro
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aramis
Active Level 10
Galaxy Note
that is touch panel issue. have your phone get replaced
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oni1
Beginner Level 2
Galaxy Note
if you have a magnetic case, its becouse of it
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