Original topic:

Spen connection issue

(Topic created on: 01-31-2020 09:09 PM)
elvisgijo
Active Level 1
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Galaxy Note
My Spen is showing disconnected from my phone in my note 9 . This happened to me nearly six months ago and I cleared the Bluetooth caches and data and reset my Spen which then worked but now it doesn't . Is there any other method to resolve this issue other than buying a new one . 
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2 Comments
DavitH
Active Level 7
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Galaxy Note
I not issue of bluetooth. and what is bloothooth cash? s pen connect automatically to every device with s pen.
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Samsung_specialist
Community Manager
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Galaxy Note

Hey, 

We advise you to visit the nearest service center as the S-pen could be defective.

www.samsung.com/sa/support/servicelocation/.

Thank you :smiling-face: 

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