elvisgijo
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01-31-2020 09:09 PM in
Galaxy Note
My Spen is showing disconnected from my phone in my note 9 . This happened to me nearly six months ago and I cleared the Bluetooth caches and data and reset my Spen which then worked but now it doesn't . Is there any other method to resolve this issue other than buying a new one .
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DavitH
Active Level 7
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02-01-2020 11:53 PM in
Galaxy Note
I not issue of bluetooth. and what is bloothooth cash? s pen connect automatically to every device with s pen.
Samsung_special ist
Community Manager
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02-04-2020 02:55 PM in
Galaxy NoteHey,
We advise you to visit the nearest service center as the S-pen could be defective.
www.samsung.com/sa/support/servicelocation/.
Thank you :smiling-face: