Original topic:

Solution - Samsung Notes error after update.

(Topic created on: 08-24-2020 03:12 PM)
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Galaxy Note
Hi members, 
I have noticed some of the member's post that they are unable to open old notes after they updated Samsung Notes app. Here is the solution that worked for me. 
  • Long press on Samsung notes icon
  • Select app info
  • Scroll down and select install unknown apps
  • Turn the toggle on
  • Open Samsung Notes and click on any old note
  • It will notify you to install an add-on. 
  • Press install. Next step will take a little time depending upon the speed of your network, once the add-on is downloaded a new screen will popup. 
  • Press install again
Thats it. You are good to go. Check the below screenshots for more details. 


If your are so lazy to follow the steps, simply click on the link below, download the file & install it. 


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4 Comments
Samsung_specialist
Community Manager
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Galaxy Note

Thanks for sharing a detailed solution! We are sure other Members will find this helpful. 

Galaxy Note
Thanks MittuVichu for sharing the solution 👍
Mauarce
Beginner Level 2
Galaxy Note

Hello I just switch from Huawei so far good.

In our home located in Costa Rica we changed all 3 devices the mobile to A52s  and all are having the same issue 

I did installed Samsung notes from Galaxy Store but when tried to follow the steps is providing the following error

basically the file is not longer  there 

Mauarce_0-1654044181745.png

If you can upload de file so we can proceed will be really helpful

 

Best Regards 

 

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