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10-21-2020 06:39 PM in
Galaxy NoteEver since the new update, my battery drains ridiculously faster. This happens EVERY single time the phone gets an update. This is so inconvenient and so unfair. My phone use has not changed; each time it auto updates, the battery starts draining faster than usual. Please fix this. Thank you

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10-21-2020 09:37 PM (Last edited 10-21-2020 09:38 PM ) in
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10-30-2020 10:17 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
