Original topic:

Smartswitch Update Experience

(Topic created on: 01-21-2022 02:09 AM)
574 Views
WalkieTechie
Expert Level 4
Options
Galaxy Note
Finally after much apprehensions, I updated to Android 12 today using Samsung Smartswitch application. Here is my experience -

1. The update which was showing 2.some gb on my phone, showed 5.some gb on my laptop using Smartswitch.

2. You have to keep your phone connected to your pc/laptop the whole time even when the update is downloading to your laptop (not installing on your phone).

3. The downloading was painstakingly slow. Even when I was having around 5mbps download speed it took more than an hour.

4. After the update I wiped my cache partion in recovery mode and then updated all my apps without any issue. 

5. I haven't noticed any major issues yet, will update it if/when I face any.


10 Comments
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.  

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support