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Original topic:

Slow Wifi problem on Note 10 +

(Topic created on: 05-23-2021 09:47 PM)
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aayushkhajuria
Active Level 2
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Galaxy Note
I recently upgraded to a new broadband connection with 50 mbps plan. But since then i started noticing that max speed that i could get on my note 10+ was 30-35 mbps. First i thought it is my router because devices connected with lan get full 50 mbps. But then i tested other old mobile phones at my home like s8 and a8 2018 they both get 45-50 mbps everytime. Then when i googled the problem i came to several others also face the same problem and some of the solutions suggested were of no use after reseting network settings or clearing cache partiotion from recovery i do get 50 mbps on speedtest but only for 10-20 minutes or should i say after 3-4 speedtests the 5th one again goes back to 20-35mbps always even with full wifi strength. 
I hope to get a solution and want to know how many otgers have the same problem. Kindly help if you can i feels bad when a expensive mobile phone
Comes out slower than a mid range 2-3 year old phones.
Thanks in advance.
I would like to add that it was since i upgraded to 50 mbps broadband that i started noticing the slow speed because before this is used to think the old broadband is slow never considered it might be the phone.
29 Comments
Galaxy Note
ok but can anyone assure me it is firmware problem i mean u yourself have note 10 or what ? i mean other people with note 10s face thus problem pr not ?
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Galaxy Note
I dont have multiple samsung devices to confirm. I have A71 and I dont have wifi issues.
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Galaxy Note
Who told you? They will still service your mobile.
But they will charge.
They will charge Rs 236 (if I remember correctly) for re flashing firmware.
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Dilli
Expert Level 5
Galaxy Note
you can try one last option. Enter your DNS address in your mobile wifi connection settings manually. Then check speedtest. You can also try open DNS 1.1.1.1
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Solution
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Hozu
Active Level 1
Galaxy Note
I am using Samsung note 10 lite facing same issue
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Gokul237513
Beginner Level 3
Galaxy Note
My other devices are getting more than 10 mbps of speed but my note 10 lite is getting less than 15kbps. I've deleted my network and added again. No use
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vikramkarna
Beginner Level 2
Galaxy Note
I have the same problem. all the other devices are showing 3x the speed that my note 10 plus is showing
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sreejiessar
Active Level 5
Galaxy Note
Same issue here every apps need lots of tym to load in 30mbps wifi....but in mobile data it loads instantly.....😅😅😅😅😅
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pspapo
Beginner Level 2
Galaxy Note

I've  had the same issue,  I recently discovered that if you turn the wifi on and off on the network that you are on, when it reconnects it increases to the proper speed.

Good luck. 

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