Original topic:

Screen cut on note 9

(Topic created on: 04-20-2020 06:10 PM)
198 Views
imkh
Active Level 1
Options
Galaxy Note
I have been facing screen cut issues evwr since i upgraded my phone software to ONE UI 2.0. It occura quite often and sometimes sveral times in a day.
The phone operates with top portion of the screen going blank. Refer below s

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creen shot 
The only way to get rid of it is to restart the phone. 
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4 Comments
alaauf
Beginner Level 2
Galaxy Note
try restart your phone and delete the themes
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imkh
Active Level 1
Galaxy Note
i tried setting different themes and the issue keeps occurring with all the themes..
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Ahsanmalik
Active Level 4
Galaxy Note
try to reset your phone. I hope u will get rid of it.
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

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