Original topic:

Samsung service sucks

(Topic created on: 12-09-2018 08:05 AM)
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Darshankirani
Active Level 1
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Galaxy Note
Hi people, Good day. Can anyone share details about the escalation matrix for Samsung Voc. Their high headedeness in dealing a simple issue has been causing a lot of problems and my wife s phone is still at the service center from close to a week. They have a defect which where in the color on the finger print scanner peels away. Now they say that it does not come under warranty. How the hell is that fair. Always used the phone with a spigen case worth 2k. This is really frustrating and would appreciate it if anyone shares any insights or contact information. 9916262990. Darshan.slayer@gmail.com 
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admin_1
Active Level 7
Galaxy Note
Hi! We do understand that you are facing difficulty in getting the proper services. We check the number you gave us but it seemed to be not related to any country here in the gulf region. Please let us know your location so that we can share your concern to the correct team.
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