Original topic:

Samsung pay

(Topic created on: 08-26-2022 01:27 PM)
waillywailly
Beginner Level 2
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Galaxy Note
Samsung pay it was working fine "not supported this phone" after update and format how to fix it?
1 Comment
Samsung_specialist
Community Manager
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Galaxy Note

Hi,

 

Kindly send us the device logs. Via Samsung Members App> the technicians will diagnose these logs to determine the cause > they will respond to you with the solution and if you need to go to the service center for physical diagnosis.

 

 

- To send the device logs, please follow the below:

Press and hold Samsung members Icon > Then tap on Error reports > Select the category of your report > Make sure that "Send Log Data" is selected to help resolve your inquiry> Describe your problem in detail> Change the frequency to whatever you prefer > Then send it.

 

For more information regarding this, you are welcome to visit our website and watch the tutorial sending logs by following the link below:

https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/  

 

Let us know if this works. 

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