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10-28-2020 08:31 AM in
Galaxy NoteThe problem has not been solved yet .Done this way but the yellow screen remains ...
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10-28-2020 11:03 AM in
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10-29-2020 06:21 AM in
Galaxy Note0774594474
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11-02-2020 08:21 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve display issue kindly follow the given below steps:
1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, we request you kindly contact your local Samsung support to resolve the issue. They will surely help you out on this.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support