Original topic:

Samsung note 10 lite

(Topic created on: 07-09-2020 06:07 PM)
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Samsung_w9f7hU6
Beginner Level 2
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Galaxy Note

samsung note 10 lite heating problem  

2 Comments
Ankur14
Active Level 7
Galaxy Note
yes, I also have the device. it heats because of the 2.5 Yrs old Exynos 9810
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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