Samsung india developers are standing liquor queues and got drunk. They don't care about us brother. All other countries getting updates very fast. I have Samsung Note 10 lite, all countries got update 2.1 update 1 month back, but india didn't got any update till now from february. All countries getting updates every month. Even pak is giving updates on time. Shame on samsung india team. Customer care also don't give date when will update instead they just copy paste same **bleep** lines. Very bad after sales service. Disappointed buying samsung phone. I have other Moto Power E3 5 yr old still gets security update every month on time.
Samsung is not willing to give you any update.So stop checking your update in settings and if you get any update that might be your dream, that doesn't happen here.
Samsung India always treated India as secondary. They use chatbots, all phones manufactured in Noida plant are defective, their CS is pathetic with no improvement and finally hopeless timings and schedule for updates without timelines. There are many who may not like this post but when facts are put across its difficult to digest by some🙄
I agree, it's not just complaining about not providing security update, as a end user, we really don't know what type of updates are given in the release. nobody knows. to satisfy you they even can release the same with change in kernel numbers. how do you identify.
we all need stable update which helps to use the phone very smooth and snappier, they can fine tune the software to give lag free usage, also they can optimize battery usage and standby time. we need this type noticeable updates.
The front line service people not simply accepting the error report or even some critical issue. they were been trained to just cut copy and paste the standard format to all the customers query. Even I can ready to discuss with design team and software team to provide some changes which I know. but they never recognize people. what to do.