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Original topic:

Samsung galaxy note 10 plus s pen air action

(Topic created on: 06-14-2021 08:11 PM)
Althaff
Beginner Level 2
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Galaxy Note
Hi,,
Im using samsung note 10 plus.since couple of days my s pen air action is not connecting with which im not able to use air actions.i have tried alot by restarting/switching off mobile.but issue still remain same.
Can anyone help me out to solve this issue.

image
#samsungservice#samsungsupport#
1 Comment
Samsung_specialist
Community Manager
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Galaxy Note

Hi there,

Please try the following: 

1. Check the S Pen's operational range: in order for Air actions or Remote features to work, the S Pen needs to be within 30 feet of your phone or tablet with nothing in between.

2. Charge the S Pen: insert the S Pen into your phone, and it will begin charging. It should only take a few minutes to fully charge.

3. Remove third-party accessories: if your S Pen is still not recognized by the phone or tablet, remove any third-party cases or covers from your device. Then, reconnect the S Pen.

4. Reset the S Pen: if the S Pen still does not work properly, you can try resetting it. Please be aware that if you customized any of the remote features or other settings, resetting the S Pen will return them to their defaults.


Insert the S Pen into your Galaxy phone until it clicks into place. From Settings, search for and select Air actions or S Pen remote. Tap More options (the three vertical dots), and then tap Reset S Pen.

If the issue continues, please bring the device to a Samsung Service Center to have it checked out by a technician. 

For more information, please visit the website: https://www.samsung.com/us/support/troubleshooting/TSG01001830/#:~:text=If%20the%20S%20Pen%20still,....