Xuchis
Beginner Level 2
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Galaxy Note

I have a Samsung galaxy note 10 lite and everything's seems okay until I wanted to connect to a 5GHZ wifi network only to discover that it is not even detecting the network. The phone specs shows it should support 5GHz. Why am I having this issue, Samsung? 

3 Comments
KamalGarg
Active Level 3
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Galaxy Note
As of mine, i am able to connect to 5ghz wifi without any issues.
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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adi1990vyas
Active Level 5
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Galaxy Note
Sometimes changing the 5ghz channel from router helps... try setting channel to automatic
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