Original topic:

Samsung galaxy note 10 lite 802.11a/b/g/n/ac

(Topic created on: 03-25-2021 08:01 AM)
197 Views
Xuchis
Beginner Level 2
Options
Galaxy Note

I have a Samsung galaxy note 10 lite and everything's seems okay until I wanted to connect to a 5GHZ wifi network only to discover that it is not even detecting the network. The phone specs shows it should support 5GHz. Why am I having this issue, Samsung? 

3 Comments
Kamal_G
Active Level 3
Galaxy Note
As of mine, i am able to connect to 5ghz wifi without any issues.
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
adi1990vyas
Active Level 6
Galaxy Note
Sometimes changing the 5ghz channel from router helps... try setting channel to automatic
0 Likes