Samsung S8 and Note 8 HDR Playback

[NaveenChandra]

Anyone's able to play hdr on their Samsung S8/Note 8? I downloaded an HDR movie it plays well in samsung video player but due to Samsung's limited audio codec support i am not able to play audio, it is mute.I am able play video and audio perfectly in Mx player but it doesn't support HDR10.i can clearly see the difference in video clarity, in Samsung video player colors look vibrant but in Mx player colors look washed out. Does any of you guys found a solution for this,its very annoying having HDR10 support but unable to watch it. i have tried every possible way but iam not successfully. Any help would be appreciated ?

[PlayerOne]

try mx player pro 😃

[NaveenChandra]

I dont think Mxplayer pro support HDR it is just like free version but without ads.Only solution is adding third-party audio codec to samsung native video player, does anyone know how to do that?

[GalaxyTeam]

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[admin_]

Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Music Player >> Clear Data & Clear cache.
2) Navigate to Settings >> Apps >> Press on More >> Reset App Preferences
3) Keep updating the device if any available.
If the issue still persists, We would request you to provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[lunaticfiend]

Use VLC Player. It supports HDR playback

[NaveenChandra]

No i have tried vlc too.i dont third party players support HDR yet