Original topic:

Samsung Note 9

(Topic created on: 07-12-2022 06:51 PM)
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sandy1555
Active Level 1
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Galaxy Note
my note 9 screen started flickering and have a green/yellow colour. Has anyone have the same problem?

image

Please do the needful 🙏
15 Comments
sandy1555
Active Level 1
Galaxy Note
I can get u r contact no
So that u can help me out with this...
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KartikSM
Beginner Level 2
Galaxy Note
I'm also facing same problem from last ine year. Once I keep the brightness at lowest point then screen is ok but if I increase the brightness it starts turning greenish. It happened after update.
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sandy1555
Active Level 1
Galaxy Note
What u did?
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KartikSM
Beginner Level 2
Galaxy Note
I tried to get help from customer care but they are forcing that your screen got damaged and you need to change it. They are not at all accepting that it is their software issue.
Now I'm planning to ditch the Samsung permanently and buy iPhone.
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arzoozoya
Beginner Level 2
Galaxy Note
Samsung note 9 update karne ke baad green screen ho gaye hai plz help 🙏
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Display.
Step3: Adjust the brightness.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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