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07-19-2020 01:10 AM in
Galaxy Note- Mark as New
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07-20-2020 01:28 PM in
Galaxy Note- Mark as New
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07-21-2020 10:58 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve the issue kindly follow the given below steps:-
1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the screenshots and issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-23-2020 10:36 PM in
Galaxy NoteI have done all the mentioned solutions
and the only option I see is to go to Samsung customer care
As, suggested by Samsung customer helpline
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07-23-2020 10:41 PM in
Galaxy NotePlease Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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07-26-2020 09:07 PM in
Galaxy Noteand if still smsng does nothing and put this **bleep** in drawer and accept this as our biggest mistake to choose smsng for flagship
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07-26-2020 11:29 PM in
Galaxy Note- Mark as New
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08-11-2020 07:56 PM in
Galaxy NotePlease follow this link to escalate to CEO help desk
https://www.samsung.com/in/support/write-to-our-ceo/