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Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 04-14-2020 10:36 PM)
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Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
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Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
Samsung_crjdUHP
Beginner Level 2
Galaxy Note

I am also facing the same problem the device gets overheated and the screen has a green tent and black stripes 

0 Likes
Sanras5
Active Level 3
Galaxy Note

They are not taking any responsibility and I have to pay 18000 to replace my screen. Used hardly for 8 months. How come to all nOTE 9 users having color discoloration during March & April 2020. 

 

BIG SCAM from Samsung. 

 

Please inform all your friends not to buy any Samsung products. henceforth this is my last product from Samsung.

 

Please file a complaint in the consumer forum

0 Likes
ahimin
Beginner Level 2
Galaxy Note

I must say to you Samsung, how I really admire your note 20 ultra. I'm planning on buying them or stick to the note series. But since I had encounter on my Samsung J7 2015 and note 9 screen problem after some updates, I'm gonna ditch samsung brand. Buying some flagship phone but then got overheating issue, battery drain fast (exynos) and screen issue after some updates? Not the flagship that I had tought in the 1st place.

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Samsung_3IH5QDR
Beginner Level 2
Galaxy Note

I'm using samsung note 9 and I'm having the same display problem I went to samsung service center and they said it is a hardware problem made by manufacturing default which taken its time to inflect even samsung flagship mobile are in cheap quality but they are charging for nothing but their profits 

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FairuzLeong
Beginner Level 2
Galaxy Note

I too faced the same issue for few more than a month now..  the phone has been taken care well so far. This only happen happen from the few previous updates. So far no new updates fixing this problem yet. All solutions in the internet is unusable to me as well. I hope Samsung will take this matter seriously. 

 

I'm really disappointed. 

0 Likes
Paybeck777
Beginner Level 2
Galaxy Note
same issue here also..it came up after the update...kindly suggest us to solve this problem as soon as possible 🙏...or we will not buy the Samsung mobile in near future..
0 Likes
YRSS
Expert Level 5
Galaxy Note
same issue is faced by me since 10 -15 days almost reported them many times but no perfect reply i got since then . So now what to do?
0 Likes
James2029
Beginner Level 2
Galaxy Note

Just started having this issue too about a month ago it start randomly. Not sure if an update or something triggered it or not, but samsung should definitely be concerned as its damaging reputation 

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YRSS
Expert Level 5
Galaxy Note
So what's the solution now
0 Likes
KHADRIA
Beginner Level 2
Galaxy Note
I am also facing similar problem in my note 9
and It has become very difficult to use my phone.
Samsung please find any solution to this problem
0 Likes