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Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 04-14-2020 10:36 PM)
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‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
amardp90
Beginner Level 2
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‎05-05-2020 05:49 PM in 

Galaxy Note

Having the same issue; using note 9 and after latest update,  the device even after 5 minutes starts overheating even with minimal usage and the display dims or discoloration,  this is terrible experience,  even i have done reset and used safe mode , but same problem continues,  and then in a sudden it again the resolutions go back normal , vice-versa ! 

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‎05-07-2020 07:41 PM in 

Galaxy Note
Check My profile and join the group bro, we have temporary fix for this one
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Subramaniam2297
Beginner Level 2
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‎05-07-2020 05:38 PM in 

Galaxy Note

my set also has same or severe problem. it has become green with grain effect. tried master reset not working. then i off adaptive brightness. screen become readable with still black line and green tint all over screen. i am using exynos version Malaysia. with android 10 update april2020. i notice some green problem back in march but ignored it. didnt know it will end up destroying the screen.

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‎05-07-2020 07:43 PM in 

Galaxy Note
Hi bro, Check my profile and join the group bro. we have temporary fix for this one.
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trandinhnhat
Beginner Level 2
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‎05-17-2020 05:40 PM in 

Galaxy Note

I also found this error in March when I received the call, but the frequency was low so I ignored it. Now it appears often and almost impossible to use the phone

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RAISUL786
Active Level 1
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‎05-08-2020 06:27 PM in 

Galaxy Note
I have the same problem from 6th may, 2020. When my display brightness is in low position, then there is no problem.
Samsung_lCcjae0
Beginner Level 2
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‎05-11-2020 09:05 PM in 

Galaxy Note

I also faced same issue from last week

Samsung needs to answer on this, how can problem occured in all note9 at same time, that too with such an expensive phone

 

I tried factory reset, but still problem not solved

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‎05-17-2020 10:30 PM in 

Galaxy Note
check my profile and join the Telegram group bro. we have few methods to fix this temporary.
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trandinhnhat
Beginner Level 2
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‎05-17-2020 05:35 PM in 

Galaxy Note

I have the same error
Note 9 screen changes color when the temperature is high
Very disappointing

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