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Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 06-09-2021 03:06 PM)
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Active Level 6
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‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
Ash13673
Beginner Level 2
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‎06-09-2021 03:01 PM in 

Galaxy Note

Hello Sir, 

I have been facing the same issue in the very same stages as you have. 

I have also noticed that numerous amount of note 9 , s9,  s8 users have also been facing the same problem and have come up with using tap to display or other third party apps like oled saver to temporarily fix the problem and I'm afraid I'm not satisfied with those solutions. 

Checking in to see if you were able to hear back from Samsung or has found any proper solution to this problem.  

Thanking you for your time and awaiting for your reply. 

Yours sincerely, 

A fellow galaxy note user.

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‎06-09-2021 03:06 PM in 

Galaxy Note
They have replaced my display with free of cost. However, I fought for 3 months with samsung like sending continuous mails to CEO desk and calling their customer service. Created a telegram group for this, join and check the messages in the group you may get an idea. All the best
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Xansari
Beginner Level 2
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‎06-13-2021 07:00 AM in 

Galaxy Note

I always thought the Samsungs and Apples of the world to be a square shooter, and phew, just about as warranty gets over, you're hit with an epiphany. Chinese, for sake of it, dont over-promise and under deliver. Planned obsolescence, until yesterday was a hackneyed notion of simpleton, or so I thought. 

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MANE3SH
Beginner Level 2
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‎06-14-2021 08:12 PM in 

Galaxy Note
I'm also having the same issue, it's getting frustrated. I'm not sure why Samsung haven't address this issue...
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Samsung_fUEWGuf
Beginner Level 2
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‎06-27-2021 04:22 PM in 

Galaxy Note

Same problem from last 10 days 

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maheshhs
Beginner Level 2
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‎07-16-2021 12:06 AM in 

Galaxy Note
Same issue started today morning 😥
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Ragugoki
Beginner Level 2
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‎08-19-2021 12:59 AM in 

Galaxy Note
I am also facing the same issue.

Please help me.
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itfranck
Beginner Level 2
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‎09-06-2021 09:15 PM in 

Galaxy Note

Oh no ! 

I'm in the same boat :( 

It is fine for some time, then it start showing 
- horizontal lines with yellow tint
- sometime brightness increases and everything becomes sparkly and greenish
- becomes hot and unresponsive or very slow (I usually close it when that happen because I fear the heating up will kill it if I leave it open) 

It just started happening suddently a few weeks ago. 
I paid 2000$ (CAD) for a phone that is dying out after only 3 years.
Planned obsolescence ?

Note: I did try to wipe the cache partition, then I proceeded to factory reset the phone. Both operation did not produce a positive result and the problem is still occuring. 

I might or might not follow up with small claims court (Canada thing), which state that a product should work for a reasonnable amount of time under law. A phone that expensive should not be something you have to replace after 3 years, unless  you choose to.

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Himanshu74
Active Level 2
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‎09-12-2021 07:24 PM in 

Galaxy Note
Same probelm with me, we all need to stand together against these fraudster
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noorislam
Active Level 3
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‎09-25-2021 12:25 PM in 

Galaxy Note
Dear friends, if you know, please let me know. I use Galaxy Note Nine. For a while, after the update. My device's display color turns green-yellow. And the brightness is low and high. With that the device gets overheated. Touching the display makes the hand feel like it is on fire. What can I do in this situation?
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