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Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 07-03-2020 03:49 PM)
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Active Level 6
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‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
AnthonyOng
Beginner Level 2
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‎06-26-2020 11:33 AM in 

Galaxy Note

I had this discoloration issue 2 days ago and upon recommendation by the service centre in Butterworth, had the screen replaced at a cost of RM800+

After following this thread, could it be it was a software problem all this while? By the way. the problem is gone (fingers crossed) The phone is more than a year old...

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‎06-26-2020 11:46 AM in 

Galaxy Note
You shouldn't have done that bro. We are almost 400 members as of now in the group. Everyone is fighting with the company in their own way. Sad part is Samsung is still not ready to their mistake even after these many number of customers are facing the same issue at a time.
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Asheel
Beginner Level 2
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‎06-28-2020 11:01 PM in 

Galaxy Note

i got the same problem today its 28/06/2020 at  13:00 +4 . i locked my phone and after 2 mins i unlocked to see new whatsapp message and my screen flickered 2 times and came green

 

 

i locked and unlocked it came ok

 

i restart and there you go green screen

 

25% screen can be used   26% to 75% blank 76% to 100% can be used >


GOOD BYE SAMSUNG I USED  S1 TO S9+ BUT SORRY YOU **bleep** SUNG AND WILL NEVER EVER RECOMMEND ANY ONE TO BUY YOUR CRAPPY PRODUCTS

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Samsung_ElH5L5P
Beginner Level 2
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‎06-29-2020 06:59 AM in 

Galaxy Note

My phone started doing the same after March  is   2020 update, the phone is intact and not fallen, I've been suffering a lot since then, Samsung must solve this issue for us quickly or I'll never buy any Samsung phone ever again in my life or to my family or even recommend Samsung to any of my friends 

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Asheel
Beginner Level 2
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‎06-29-2020 08:19 PM in 

Galaxy Note

same me its June update ... but though shitsung will fix the issue it wont make any difference.. i already moved to p40 pro + .. my friend as soon as he saw my phone he sold his s20 ultra at $1200 which is Rs 47000 ( Mauritian Rupees ) and he took p40 pro +

shreys28
Active Level 1
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‎06-30-2020 07:24 AM in 

Galaxy Note
Hey, how could I join the telegram group?
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‎06-30-2020 09:27 AM in 

Galaxy Note
link is in above post only bro. just click on link. it will open in Telegram. Make sure u first install the Telegram app and create account first.
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Metalhead11
Active Level 3
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‎07-03-2020 03:49 PM in 

Galaxy Note

I am also facing the same issue from the past 4-5 days. I went to the service center and as usual they asked me to change the display which obviously costs a bomb (INR 17,217/-)!! It's been just 1.5 years since I purchased this phone and I can't shell out another 17k just to replace the display for no fault of ours..
Being a flagship device this issue shouldn't even occur in such smartphones. 
Samsung should accept this flaw and release a statement on the same at the earliest. Users are really having a hard time while using the phones with discolored screens.
I even tried to factory reset my phone but all in vain!
Please release an update to fix this bug at the earliest, it would be really helpful.

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‎07-03-2020 06:12 PM in 

Galaxy Note
updates won't fix this problem bro. we are fighting for solution, please join the group
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j0krrrr
Beginner Level 2
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‎07-07-2020 12:39 AM in 

Galaxy Note

I am also having the same issue. It started happening 2 weeks ago. I thought the 2.1 update will fix the issue but it didn't. 

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