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Original topic:

Samsung Note 9 - Display Discoloration & Overheating [Join Telegram Group 👇]

(Topic created on: 06-18-2020 04:25 AM)
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‎04-14-2020 10:36 PM (Last edited ‎07-25-2020 02:44 PM ) in 

Galaxy Note
Note : After Admin/Moderator deleted my post three times without any reason this is my 4th post on the same issue which I've been facing now. If there is any mistake in post please let me know in comments I would more welcome to correct it.
 
This is my self declaration whatever the issue  violating the rules or policies let me know. Don't delete the post just because you have access to do that. What ever we are writing here are our problems so just keep it in your mind before deleting the post.
 
   ** Join Telgram Group by filling the form below**
 
 

Hi All, You may have seen this problem already in 

community forum by many other Note9 Users.
 
I'm also facing this issue from past 10 days.
 

1)Initially, when I unlock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizontal lines displayed when the brightness is below 50%. After tried with multiple times pressing on power button the display came back to normal.

 

2) Next stage, it's not solved with power button. I have to keep my phone aside for some time to get back to normal display. It's been 15 to 20 min then.

 

3) Now, I would get normal display only in morning. Else, I need to keep my phone idle without touching for at least 4 to 5 hours. I've also changed screen power off time from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the normal display. If I forgot to use or kept aside more than 10 min then my screen would go off and display would gone again and irritation starts with that discoloration problem..

 

4) If display changes to yellowish to reduce the horizontal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue"

 
Initially I thought this was my device problem and I felt like i'm in worst situation in this hard time. After searching in community and google I have got to know that Many other users also facing the same issue.
 
@Samsung need to respond on this issue and they must answer these questions to their customers.
 
If problem persists in one or two devices randomly we can accept that.
 
But this problem could be seen on many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..
 
Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google and #SamMobile However, we didn't here any word from our company #Samsung about this issue.
 
1)Are they going to fix this through next software update?
 
2)Would they help their customers to repair if problem not solved by software update?
 
3) Why it is happening in many devices at same time ? What is the main cause ?
 
4)How could this can be solved ? (Apart from same stereotype answer "Go to nearest service center")
 
We all know, without any specific guidelines from Samsung officially service center guys would surely say its display problem and you need to replace the display which will cost about 19 or 20K for each individual.
 
Please respond every one here who are facing the issue.
 
Self Declaration: using best case for protection and it was not fallen till now. Using very carefully and I don't have any problem till now expect this.
 
My Phone: 
 
 
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Links posted by other users
 
 

 
 
 
 
Website Links :
 
 
 
 
 
 
 
 
311 Comments
Ivanlim
Beginner Level 3
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‎06-09-2020 08:48 AM in 

Galaxy Note

I am facing the same problem, seems we are all having same problem yet Samsung refused to aknowlege. Asked to do a reset, done but still same problem ....sure is their recent software update caused this issue and worst we ca not go back to previous version of software ......

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‎06-09-2020 11:10 AM in 

Galaxy Note
Join the Telegram group through above link bro.
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Khirota
Beginner Level 2
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‎06-10-2020 12:51 PM in 

Galaxy Note

I am having the same problem with my phone ever since the update, but now its permanently discolored yellowish tone with lines and overheating.  They need to fix this with the next update and soon or give me a new phone!!

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‎06-12-2020 02:45 PM in 

Galaxy Note
Hey Bro, Join the Telegram group by above link.
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mvenkatesan
Beginner Level 2
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‎06-10-2020 10:30 PM in 

Galaxy Note
facing the same issue... any one help me out???
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‎06-12-2020 02:46 PM in 

Galaxy Note
Join the Telegram group bro, we have few temporary workarounds there.
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AZFasi
Beginner Level 2
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‎06-12-2020 02:40 PM in 

Galaxy Note
facing the same issue after the March security update. till now I didn't know why Samsung is still quite on this major issue. This ll be **bleep** MARK FOR SAMSUMG. NEXT I THINK WE SHOULD DROP SAMSUNG MOBILE.
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‎06-12-2020 02:47 PM in 

Galaxy Note
Seriously bro, still surprised with Samsung's silence on this issue. Don't know would they ever acknowledge the issue and help the customers with this. meanwhile check the group link bro, we have almost 300 members as of now
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Abbibaby
Active Level 1
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‎06-18-2020 04:25 AM in 

Galaxy Note

Hi Everyone, 

 

I am from India too, and updated my firmware yesterday. 

 

I am also suffering from the same screen fading issue. 

 

I understand that, The Screen Fading or Tint is a Hardware Issue and Requires a Screen replacement. 

 

As far as I know, The screen tint can never be fixed by a software update, since it's a Hardware issue. 

 

Please keep this thread alive so that we get a solution. 

 

Thanks for initiating this Thread. 

 

Thank you

Abbibaby

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karthik-prakash
Beginner Level 2
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‎06-19-2020 05:09 PM in 

Galaxy Note

Hi Guys, I too am facing the same issue since the March update. I thought it would get resolved in the next update, i.e. the June update. Yesterday, I've received the update and unfortunately the June update also failed to fix this issue. Any leads on fix would be appreciated. 

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