Original topic:

Samsung Note 20 Ultra network sign in issue & VOLTE option

(Topic created on: 06-26-2021 08:59 PM)
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Ansarilahi
Active Level 1
Options
Galaxy Note
Hi guys,

Please help me with the solution for sign in to network issue on my handset & also VOLTE option is NOT able to be enabled.. 

Have tried to contact customer services for solution but invain.. having issue on my 1 SIM.. 
Thanks

13 Comments
Galaxy Note
Hi there, VoLTE is not working for 2 of my du sim cards also. One is inserted in my Note 20 Ultra and the other one is in my Note9. VoLTE is not working in both the devices while using du and working perfectly with etisalat sim and all my Indian simcards.
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Nibin123
Active Level 4
Galaxy Note
Du only provided volte option in postpaid users, not in prepaid
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Ansarilahi
Active Level 1
Galaxy Note
I have checked different prepaid Sim, Volte is working on it & have confirmed it with the technical support team of du, they said volte is enabled both on prepaid & postpaid..
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Nibin123
Active Level 4
Galaxy Note
Volte support only for postpaid users in uae, Screenshot_20210626-211710_Outlook.jpg
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