Original topic:

Samsung Note 10 plus s pen getting disconnected

(Topic created on: 11-15-2021 07:18 PM)
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Phanitejaa
Active Level 1
Options
Galaxy Note
Samsung Note 10 plus s pen getting disconnected
And never getting connected but hovering spen is fine but Air actions is not working can any help regarding this
6 Comments
WalkieTechie
Expert Level 4
Galaxy Note
Please check if accidentally the S pen air actions has been disabled in the settings.
Phanitejaa
Active Level 1
Galaxy Note
It was turned onScreenshot_20211115-193713_Samsung Members.jpgScreenshot_20211115-193735_Air command.jpg
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WalkieTechie
Expert Level 4
Galaxy Note
Yes but still showing disconnected. So put it into the phone and check again. It should show connected and the battery percentage.
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Phanitejaa
Active Level 1
Galaxy Note
I already done everything even it was showing disconnected
cj_chitransh
Active Level 1
Galaxy Note
It's been over a quarter , maybe after some update , the issue still persist with many users !