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Expert Level 5

Samsung Galaxy Note 9 (from 2018) tops a 2020 US consumer satisfaction survey

People really seem to love the Samsung Galaxy Note 9. With the big changes that came along with the Samsung Galaxy Note 10 series — not all of them welcome — the Note 9 might be the last Note of its kind, so people are holding onto them.

Now, a consumer survey from the American Customer Satisfaction Index (ACSI) gives us yet more proof that people just can’t get enough of the Samsung Galaxy Note 9. The ACSI conducted its annual survey of smartphone customer satisfaction here in the United States, and the Galaxy Note 9 topped the list.

 

Out of a points scale of 0 to 100, the Samsung Galaxy Note 9 received a score of 85. The survey involved hundreds of smartphone owners who gauged their phones using various metrics, such as the ease of making phone calls, battery life, design, video quality, etc.

Interestingly, directly underneath the Note 9 with a score of 84 is the Samsung Galaxy S9 — a phone that’s even older than the Note 9. Matching that score of 84 are the Samsung Galaxy S10 and the

As one would expect to see here in the US, the rest of the list is filled with phones from Samsung and Apple, with the only LG popping in with two of its budget phones. Other heavy hitters in the smartphone industry — such as OnePlus, Google, Xiaomi, Huawei, etc. — are nowhere to be found.

This survey solidifies a few trends we see often here in the US. The first is that people tend to hold onto their phones for a while, as not one 2020 phone makes the list. The second is that we have a duopoly here with only two brands really seeing any major market share. The third is that people like budget phones are almost as much as they do flagships, as even the Galaxy J7 Prime gets a score of 81.

Regardless, it’s nice to see the Samsung Galaxy Note 9 still getting some love. It really is a great phone.

 

source android authority and Dilli 

 

 

9th generation rock on the floor  of the people this what I meant for the Samsung to pack with the features on the smartphone unlike going for the gimmicky punches holes  and fingerprint ids all the way back like s5  the s9 and note 9 is best, was best and always be that is what we meant for the Samsung to satisfy the needs unlike going for the full-screen display you guys already achieved the full-screen display that was more than enough in 2018 flagships dropping our favourite  just for the bezeless trend wasn't working at all also removing the heart rate, headphone jack and iris scanner wasn't that bad move Samsung just to get a full-screen display, and gimmicky punch holes reconsider

the top bezel for all the better biometric like 3d face scanners or even iris scanner and give back the heart rate and dual aperture things like s9  to note 10 plus reconsider the top bezel for all the good biometric system there wasn't need for under-display fingerprint if you wanted you could do it while maintaining the top bezel as well 

11 Comments
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Active Level 4
wow! I'm happy I also have Galaxy Note9
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Active Level 4
I planned to buy Note 10 but they removed the iris scanner due to this not bought
iris scanner is far better than fingerprint & face id
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Expert Level 5
agree
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Expert Level 5
due to youtuber illogical comments the iris scanner is removed
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Expert Level 5

lol sahi mien 

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Active Level 4
Hmm
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Active Level 7
bhai not only biometrics like iris face or fingerprint but also in other parts also its undoubtedly the best smartphone ever 'cause the other things are also present on the note 9 such as heart rate sensor the dual aperture and a 3.5mm headphone jack is also present. one thing is that the people have forgotten the led notification light the new era of design of smartphones killed this led light lol I'm saying this like this is a important feature 😂😂 but honestly it's true
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Active Level 4
you're 100% right bro
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Expert Level 5
yes bro
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