Original topic:

Samsung Galaxy Note 9 display discoloration issue still continues

(Topic created on: 06-26-2020 12:47 AM)
575 Views
jay222
Active Level 2
Options
Galaxy Note
Hi Note 9 users 

Is the discoloration of your Note 9 display still remains even after the June update?
Did Samsung really made an effort to fix the bug brought to us through their March update?
I really feel bad to see the ugly display everyday which is known to be the best display maker.
Samsung Really Need Help#

JD

10 Comments
Sumeet6795
Active Level 4
Galaxy Note
Yes. Samsung failed to resolve display issue in this new update.
0 Likes
jay222
Active Level 2
Galaxy Note
How do you holding up to this phone without having to complain?
Did you visit service center for this?
0 Likes
12310
Beginner Level 2
Galaxy Note

samsung people are cheater ,they have looted money

gave updates to crash note9

0 Likes
jay222
Active Level 2
Galaxy Note
I think all the Note 9 user should do something together about this issue. I talked with the customer service representative yesterday and they told me that this issue is not listed according to them, which may be because the community manager doesn't share the issue we face. Now I feel like what am I in this samsung community when we only share and discuss knowing the fact that Samsung is blind and deaf.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

1. Check device in Safe Mode.
a. Press and hold the Power key, when Power off icon appears.
b. Press and hold the power off icon.
To exit safe mode just restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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jay222
Active Level 2
Galaxy Note
Thank you for replying to this post.
I have already tried all the troubleshooting steps but nothing worked out yet.
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Whyname
Active Level 1
Galaxy Note
Dear samsung

Stop copy pasting the same reply everywhere which is of no use...acknowledge the bug and let us a know a date when you'll fix
0 Likes
jay222
Active Level 2
Galaxy Note
Absolutely 💯 right
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RubinTech
Active Level 4
Galaxy Note
Samsung Note 9 Display Problems
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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