Original topic:

Samsung Galaxy Note 8 Restarting abruptly

(Topic created on: 11-06-2017 10:02 AM)
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RedBloodDragon
Beginner Level 2
Options
Galaxy Note
After migrating my data from my Samsung Galaxy Note 3, I have been using my Note 8 for quite a while now. From past 2 weeks my phone is restarting abruptly without any error or warning. The phone is not overheating neither I am using phone like crazy but still it is restarting by itself. Does anyone else have this issue. Any advice on this would be helpful.
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13 Comments
iAnsh
Active Level 5
Galaxy Note
See for scheduled restart. Maybe that'd be on .
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RedBloodDragon
Beginner Level 2
Galaxy Note
Thanks for the suggestion, I checked and my auto restart is disable already..
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Ani24T
Active Level 3
Galaxy Note
Are you using MicroSD card?
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RedBloodDragon
Beginner Level 2
Galaxy Note
Yes..
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Ani24T
Active Level 3
Galaxy Note
Many people using the phone with MicroSD card are having the same issue. I am using it without the memory card and my phone is working as it should. Try using without the card and check if your phone is working properly.
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RedBloodDragon
Beginner Level 2
Galaxy Note
Ohk let me remove SD card and try for a week.. Will update the post after a week testing.. Thanks for the suggestion..
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Ani24T
Active Level 3
Galaxy Note
You are welcome. Please don't forget to update the post after you are done testing as it will help other people and also acknowledge Samsung Team :)
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admin_
Expert Level 5
Galaxy Note
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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RedBloodDragon
Beginner Level 2
Galaxy Note
I don't have the video as it restarts abruptly... Let me try the method you mentioned and will keep you updated
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