Millz1
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11-22-2024 06:30 AM in
Galaxy Note
My galaxy note 20 Ultra has lost moble network. I have tried to insert a different simcard but to no avail. I have also tried to factory reset it but still no mobile network.

As you can see,flight mode is auto enabled and it wont turn off. How can I fix this problem?
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Millz1
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11-22-2024 09:31 PM in
Galaxy Note
I tried all this even factory reset but to no avail
ngonidzashe-A15
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11-22-2024 09:34 PM in
Galaxy Note
When did this error happen ? ,was it after a security update
Millz1
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11-22-2024 09:42 PM in
Galaxy Note
It was just random. I just woke up to a phone without mobile network connection. The only incident I can remember was that it dropped in water in a about a month ago but it was working just fine afterwards until just now
ngonidzashe-A15
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11-22-2024 09:37 PM in
Galaxy Note
If you go to your settings > connections> sim manager , are your lines activated ,, kindly share that option
Millz1
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11-22-2024 09:43 PM in
Galaxy Note
It does not have Sim manager because it's a single sim
ngonidzashe-A15
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11-22-2024 09:50 PM in
Galaxy Note
So maybe the cellular radio or a faulty power button, is forcing the system into Airplane Mode. Have u tried running a diagnostic test thru Samsung Members, and or
Hard resetting it
Turn off the phone.Press and hold Volume Up + Power button until the recovery menu appears.
Use the volume keys to navigate to Wipe cache partition and press the power button to select it.
Hard resetting it
Turn off the phone.Press and hold Volume Up + Power button until the recovery menu appears.
Use the volume keys to navigate to Wipe cache partition and press the power button to select it.
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