Original topic:

Samsung Galaxy Note 20 Ultra Mobile Network Problem

(Topic created on: 11-22-2024 09:37 PM)
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Millz1
Active Level 1
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Galaxy Note
My galaxy note 20 Ultra has lost moble network. I have tried to insert a different simcard but to no avail. I have also tried to factory reset it but still no mobile network. 

image

As you can see,flight mode is auto enabled and it wont turn off. How can I fix this problem?
15 Comments
Millz1
Active Level 1
Galaxy Note
I tried all this even factory reset but to no avail
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Galaxy Note
When did this error happen ? ,was it after a security update
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Millz1
Active Level 1
Galaxy Note
It was just random. I just woke up to a phone without mobile network connection. The only incident I can remember was that it dropped in water in a about a month ago but it was working just fine afterwards until just now
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Galaxy Note
If you go to your settings > connections> sim manager , are your lines activated ,, kindly share that option 1732304160620.jpg
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Millz1
Active Level 1
Galaxy Note
It does not have Sim manager because it's a single sim
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Galaxy Note
So maybe the cellular radio or a faulty power button, is forcing the system into Airplane Mode. Have u tried running a diagnostic test thru Samsung Members, and or

Hard resetting it

Turn off the phone.Press and hold Volume Up + Power button until the recovery menu appears.
Use the volume keys to navigate to Wipe cache partition and press the power button to select it.
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