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Original topic:

Samsung Galaxy Note 10+ battery drain due to Media Storage

(Topic created on: 03-24-2021 07:17 PM)
Shakir52268
Active Level 1
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Galaxy Note

Hello Community members,

I am recently facing battery drain issues with my Note 10+ device, i have noticed that there is an application that is always running in the background which is called Media Storage and i have disabled the app to run in the background but in spite of that, it keeps running in the background and drains the battery super quick. Any suggestions?

 

I have a Samsung galaxy watch as well paired with the phone all the time.

 

 

Battery draining1.jpegBattery draining.jpeg

 
 
 
19 Comments
bb91_SA71
Active Level 10
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Galaxy Note
Launch your Settings and select Device Care > Battery

2 Now change in below options:
Power Mode - Choose Right power mode and enable Adaptive power saving
App power management - Enable Adaptive Battery & Put unsed apps to sleep
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Shakir52268
Active Level 1
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Galaxy Note
Thank you for your reply. Yes I had checked it already and it is already on right power mode most of the unused apps are in sleeping mode.

Screenshot_20210324-213817_Device care.jpg

Screenshot_20210324-213705_Device care.jpg

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BasselK
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Galaxy Note
Do you have any SD inserted in your phone? If yes try to remove it and observe your battery usage for few hours, let me know if this solution was helpful 🙂
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Shakir52268
Active Level 1
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Galaxy Note
Thank you Bassel for your help, no i do not use any sd card. But I did see recently that whenever my galaxy watch is disconnect from Bluetooth and connects back in it tries to transfer audio files to the watch
BasselK
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Galaxy Note
Most welcome
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Vincephang
Beginner Level 2
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Galaxy Note

Is the issue fixed ? My Media Storage drained me almost 80% per days after device updated to latest version , already done 

Wipe cache partition

Power Saving Mode

Put unused apps to sleep

Soft Reset

 

 

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Shakir52268
Active Level 1
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Galaxy Note
Hi Vince,

I didn't resolve yet, removed all the unwanted apps and still it didn't resolve, will try the steps what you have recommended and update you.

at the moment this is the status of the battery.

Screenshot_20210331-123249_Device care.jpg

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Samsung_specialist
Community Manager
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Galaxy Note

Hi,

Please note that battery consumption depends on phone usage.

However, to reduce battery consumption you can kindly try the below tips:

 

• Turn off Wi-Fi to save the battery when not in use.

• Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power.

• Use Device Care. The device Care feature provides an overview of the status of your device’s battery.

• Change Power saving mode. MID: Activate power saving mode to extend the battery’s usage time. MAX: In maximum power saving mode. The device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

• You can save battery power by preventing apps that are running in the background from using battery power when they are not being used.

• App power management - Enable Adaptive Battery & Put unused apps to sleep.

• Also if you are in a weak network area try to move to an area with a good network signal to avoid battery consumption.

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DrEvil
Beginner Level 3
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Galaxy Note

Completely useless reply. You didn't even read the problem. Shame on you for wasting our time