Original topic:

Samsung Galaxy Note 10+ battery drain due to Media Storage

(Topic created on: 01-17-2022 09:23 AM)
185 Views
Shakir52268
Active Level 1
Options
Galaxy Note

Hello Community members,

I am recently facing battery drain issues with my Note 10+ device, i have noticed that there is an application that is always running in the background which is called Media Storage and i have disabled the app to run in the background but in spite of that, it keeps running in the background and drains the battery super quick. Any suggestions?

 

I have a Samsung galaxy watch as well paired with the phone all the time.

 

 

Battery draining1.jpegBattery draining.jpeg

 
 
 
22 Comments
JJvR
Beginner Level 3
Galaxy Note

Same problem! Tried all recommendations, including factory reset. That helped a few days. Probably a bug in the program.

Disableing the download manager and not allowing Media Storage to run in background helps (but Media Storage is used by other programs and runs when I am using a browser).

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Samsung_specialist
Community Manager
Options
Galaxy Note

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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DeAsura
Active Level 1
Galaxy Note

Same issue being faced. Did anyone get this resolved?? 

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