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Original topic:

Samsung Care Plus activation issue

(Topic created on: 08-08-2021 03:42 PM)
Mudassarbwn
Beginner Level 2
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Galaxy Note
Hi, everyone I just buy a new Samsung Note 20 ulta about 18 days back but when I am trying to activate Samsung care plus a message coming that the IMEI is not eligible, I buy the phone from the Samsung official store in UAE. I contacted many times to the customer service but no one can solve my problem. Finally I give up. now my device showing that 11 days remains to activate the same Care plus . 😔
2 Comments
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Galaxy Note
Hi Mudassar,

I would highly recommend you to visit one of the near by Samsung official stores or Samsung service center so that they can assist you with the activation.
Samsung_specialist
Community Manager
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Galaxy Note

Hi there,

Please call the call center for remote assistance, or visit a brand sho or service center to help you with this. 

Thanks! 

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