SPen after One UI 4 : Note 10 Plus

[Nealph]

Dear Samsung,

Please let us know about the Spen disconnecting issue most of the note 10 plus users facing. 

If its not fixable, do let us know the same so we will not expect anything about the same. 

Almost 6 plus month time spen air commands are not working. 

[pavankumar01]

Same here not able to use it

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Nealph]

Thanks for your reply. But i can not reset it unless it gets connected. Maximum people facing this issue.

Air actions are not working if it turns on and spen try to connect continuously