Original topic:

SPEN Still Not Detecting/connecting..

(Topic created on: 01-12-2022 04:08 PM)
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Iceman
Active Level 2
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Galaxy Note
Hi everyone once again.. As earlier I told that due to upgrade software in November.  Some of Spen of Note series stop detecting or connecting. As per romoured from youtube video's some have tried to heat spen to get it detected, but from my side it is not safe to do that as spen contains a battery it can explode and can damage anything nearby.. or your phone. Even I have tried to reset my Note, still Spen ont detecting. Then got a message that while upgrade to UI4 your Spen starts working. But today I got upgrage for my Note10plus (UI4), but stll my Spen not detecting. If anyone Note got upgrade and Spen starts connecting then plz let me know.. thanks everyone.. take care..
3 Comments
WalkieTechie
Expert Level 4
Galaxy Note
Why do brands have to ruin such great devices by their stupid updates I don't understand. Btw, from whom did you receive that message regarding Spen working after Android 12 update??
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Iceman
Active Level 2
Galaxy Note
From one of the bloggerScreenshot_20220112-162148_Samsung Members_23050_1641984779.jpg
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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